• Maintain Netapp, EMC VNX file and EMC Xtreme IO arrays. These IP storage solutions will be hosting CIFS and NFS file systems; including shares, exports files, cross site replication, Virtual Server and desktop backend storage and NDMP backups
• Work daily with storage vendors EMC SRM / EMC VNX, Netapp, XtremIO /HPNA operating system and associated features desirable (IP Replication, CIFS, CAVA, CDMS, DFS, Quotas, Checkpoints)
• Work on major incidents which are escalated and resolving them quickly by working with other L3 members and vendor to reduce the severity
• Work on various project requirements, Disaster Recovery test planning, coordination, execution
• Work on various software upgrade coordination, planning and execution
• Work on improving operational maturity to improve stability and deploy proactive wellness checks for Global NAS footprint
• Work with Wintel / Unix / ESX / Citrix SA Teams and storage vendors on case escalation and troubleshooting
• Provide End to end User support for all the Projects related to NAS
• Planning, designing and supporting Anti Virus infrastructure(CAVA, AV Scanners) Globally
• Expertise in NAS management tools including EMC SRM, Hitachi RIAT, perf advisor, Operations manager, performance advisor to analyse performance and identify bottlenecks or slowdowns and take appropriate action to resolve
  
• Implementation of new hardware/software, patch fixes, NAS toolset
  implementations EMC SRM to support the NAS Infrastructure at CTI managed Datacentres in EMEA and Globally
• Proper coordination via email/phone with Vendor teams and creation of NetApp / EMC customer support cases for issues such as data management, CIFS/NFS issues, Dial-home alerts, Command Center Tivoli alerts
• Ensure proper escalation process is followed when transferring issues to other teams including Vendor team
• Ensure that all Change Management and Incident Management tickets (Service Now) that are received from the NAM SA teams, are processed promptly and effectively and that the customer is kept updated with the status of their requests / problems on a daily basis
• Collaborate with Product Management, Application Development and Hosting teams on project initiatives including performance optimization and capacity management
• Provide feedback for new functionality, OS releases and product enhancements to CATE Storage Engineering Team
• Project Management experience and documenting Procedure Manuals and Run books for all the Projects Involved

• Strong understanding and knowledge of supporting a complex and distributed technical environment
• Demonstrable experience of Enterprise NAS and software, associated infrastructure and service
• Experience of working within a distributed environment, ideally some of which will have been within the banking/financials sector, supported by applicable academic qualifications
• High calibre, articulate individual
• Ability to set up replications and knowledge of NDMP systems is required

Skills:

• Strong all round technical knowledge/skills within a large distributed
  technical environment
• Strong understanding and detailed knowledge of:
• EMC VNX file(NS Series, VNX1, VNX2, etc)
• Extreme I/O, CAVA , SRM
• NetApp ONTAP OS.
• EMC SRM
• Multistore
• VDMs, CIFS/NFS servers
• Snapmirror, VNX replication
• SaveVols
• Operations Manager/perf advisor
• Scripting (Familiar with Perl, VBS, C#, API)
  
• TCP/IP
• Good understanding and knowledge of:
• Windows XP / 2K / Vista Workstation
• Windows 2013 Server
• SANScreen
• SRM
• Standard MS Office products (especially MS Excel, Access)
• Unix /NFS troubleshooting
  

• Opportunity to work in international company – The Best Place to Work in IT in Poland
  
• Realization of innovative projects for clients from different sectors: telco, banking, insurance, finance and other
• Self-development supported by internal technical trainings, knowledge sharing meetings, open evaluation system
  
• Stable and flexible employment form – B2B or permanent contract
• Private health care, Multisport package, Group Life Insurance, access to sport and hobby meetups organized by the company
• Nice and friendly atmosphere, multiple integration trips, common celebration of company’s successes
  
• Special bonuses for potential employee, IT specialist recommendation
• Fresh fruits and massage chair available for all workers in our office. If you want to see more, just click on the following link:http://pl.sii.eu/prezentacja/oddzial-warszawa/33#firstPage