Multilingual IT Customer Service Representative

Our Client is a leading global IT services company, working with clients in the areas that impact and redefine the core of their businesses.

Right now for the company's office in Poznań we are looking for candidates for the position of

          Multilingual IT Customer Service Representative

Responsibilities:

Act as the technical contact for customers within the Service Desk

Provide technical support and customer service in German/Danish/Dutch or Finnish and English language

Provide hardware/software/network problem diagnosis/resolution via telephone for customer's end users

Route problems to internal staff

Communicate positively with team members, customers, and other partners

Requirements:

Written and verbal fluency in German/Danish/Dutch or Finnish language as well as in English

University degree in Computer Science/Information Technologies will be a great asset

Interest in pursuing career in IT

Experience in a customer support/service environment

Strong communication skills

Ability to work in dynamic situations and achieve goals

Our Client wants his very best for you:

Opportunity to develop career path in organizational structures

Flexible time schedule

Modern and friendly work environment with open door policy

Professional trainings

Social benefits

If you are interested in the position, please send your applications in English.

Please include the following statement in your application: "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)".