We are an Irish company that was established in 2005 and has rapidly grown to become the largest company specialising in medical billing in Ireland.
Our clients include many of the top hospital consultants/consultant groups in Ireland, including surgeons, physicians, anaesthetists, radiologists and pathologists from all major hospitals.
We have a first class reputation in the marketplace for professionalism and excellence and are looking for enthusiastic, flexible individuals to join this committed and dynamic team.
For more information about our company go to www.medserv.ie
Summary: This role involves working as part of a team managing a high volume of calls from patients/ secretaries & consultants, scanning information, scheduling clinics and issuing documents such as receipts and prescriptions to patients as necessary.
Primary Job Duties and Responsibilities:
· Managing a high volume of calls from patients querying appointments, handling consultants and secretaries queries, taking payments, issuing correspondence etc
· Scheduling clinics
· Managing & reviewing medical dictations
· Scanning medical information and uploading to the PM system
· Participate in bi-weekly team meetings with management
· Managing internal & external email queries
· Ensure clients are getting the best use of the service
· Assist with training of new members of staff when necessary
· Ad hoc duties as they arise
Candidate must possess:
· Educated to third level in a Business/Medical/Science discipline or have completed a recognised Medical secretary course
· Excellent written and verbal skills
· Ability to work within a team environment and maintain a constructive approach when responding to internal and external personnel
· Personable, calm phone manner
· Be computer literate with the ability to pick up systems quickly
· A minimum of 30 WPM
New dynamic and progressive Company based in Wroclaw.
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