You see things a little differently. So do we. Leadership at IKEA is simple, clear and humble. We’re not fans of bureaucracy and complicated hierarchy. We invest in your passions and encourage you to grow with them. Come see things a little differently with us.
About You:
• have experience and knowledge in the processes such as sales planning, range classification, commercial activities on country/market level,
• 2-4 years working experience in a management position, preferable in distribution, retail, logistics or similar,
• want to expand your experience and knowledge within omnichannel processes,
• have proven successful leadership in delivering both business result and people development in matrix organisations,
• good collaborative mind-set in building relationships across the organisation with the ability to influence others by using good communication skills,
• use analytical approach to enable translation of business and customer needs into development initiatives with an end-to-end orientation is strong,
• share the IKEA vision, values and culture.
Your responsibilities:
• translating commercial priorities into actions for logistic operations in Customer Fulfilment in the market,
• decide and agree on deliverables from Customer Fulfilment side to secure the country Business Plan and work together with different departments,
• securing the total input from Customer Fulfilment in the market for the Commercial Team with strong considerations for network impact, cost potentials, supply and stock situation,
• contribute to an aligned and high performing flow and capacity planning in the market,
• cooperation with the relevant key partners in the market level while contributing with both knowledge and expertise to optimal operational and omnichannel development.
In this role you will report to the Fulfilment Availability & Support Manager.
This role is located in Service Office, Janki k/Warszawy.
We want:
• that you would stay with us for a longer time - we provide a contract of employment,
• that you would develop and build your skill with us – together we will create a development path that will suit your needs,
• to ensure the safety of you and your family - we provide medical care, Pension Plan and Accident Insurance,
• to appreciate your achievements,
• to give you the opportunity to choose additional benefits ex. cafeteria programme (including eg. Multisport card).
Due to the fact that this position requires specific competences, please attach any file to your application in which you will present us your experience.
Customer Fulfilment (CFF) plays a fundamental role within Retail in achieving the IKEA goal of becoming a multichannel retailer. Customer Fulfilment acts as a fully integrated function, with an end-to-end approach to develop our business having customers’ needs at heart. We are focusing on contributing to a seamless shopping experience for the many people with great quality across all touchpoints.
