HRO Recruitment is a specialist traditional recruitment business. HRO Recruitment is a brand of HRO Personnel Sp. z o. o. HRO Personnel is a Human Resources service provider operating under number 6696. We are working as a recruitment provider searching on our Client's behalf for a person in the following role:
Lead Digital Analyst
Key Accountabilities:
• Lead In depth analysis to drive out ‘best in class’ sales and service digital channel experience (promoting convergence and reuse),
• The role holder can have line management accountability for a team, in which case a proportion of their time (circa 20-30%) will be people focused rather than task focused,
• Lead definition and scoping of analysis activity for new initiatives working with in country and global teams: identify current state, undertake gap analysis and progressing requirements,
• Provide deep and/or broad subject matter expertise,
• Source and interpret data/insight to underpin the design of digital services/ experiences, for both manufacture and deployment,
• Oversee the production of the Digital Analysis deliverables as part of User Centred Design activity in line with agile methodology, meeting committed timescales and methodology,
• Provide SME support and coaching for Digital Analysts and where appropriate direct leadership,
• Identification of key risks, issues and interdependencies and providing appropriate mitigation strategies or escalating as appropriate.
Requirements:
• Relevant University Graduate,
• Strong Analytical ability and experience - excellent attention to detail, and the ability to work with complex data from a variety of sources, and to operate effectively where data is ambiguous or incomplete,
• The ability to quickly understand customer and operational considerations, e.g. risk,
• Awareness of User Centred Design methodology, sourcing of customer insight and importance of customer testing,
• Excellent understanding of project methodology, frameworks and best practice and in particular Agile,
• Subject Matter Expertise of channel, including technical, commercial, market place and customer considerations,
• Innovative – the ability to approach things differently or do different things to deliver goals,
• Commercial focus - capable of identifying and quantifying key business drivers to achieve business goals
• Experience of process improvement and LEAN thinking methodologies,
• Highly developed communication skills, both written and verbal, to explain complex or technical issues
• Pragmatic decision making skills, with the ability to make clear judgments based on a range of factors, e.g commercials, risk, customer experience; determine the implications and make recommendations as needed,
• Excellent relationship management and influencing skills to satisfy a wide range of internal and external customers with conflicting priorities,
• High levels of resilience and self-motivation,
• People skills with the ability to share own Subject Matter Expertise to coach and develop others,
• Respectful of different cultures, working with colleagues from across all 5 regions (North America, LATAM, Middle East, Asia Pacific and Europe).
We offer:
• interesting path of career in an international organization,
• challenging job in young, dynamic team,
• competitive and motivational salary, private health care, employees’ benefits,
• courses & training for our employee.
Please add the following clause to the end of your submitted CV: "I hereby consent for HRO Recruitment, a brand of HRO Personnel Sp. z o.o. with their head office in Warsaw at Puławska 182, to use my personal details hereby submitted for their recruitment process (documenting and processing personal information and forwarding said information to their clients within the structure of the client"s recruitment projects) in accordance with the Law on Protection of Personal Data (Dz. U. 2002 r. Nr 101 poz. 926) until I submit a written withdrawal of consent. I confirm that I was informed of the right to modify, access and protect my personal information."
