Wiele możemy napisać o tym, jaką firmą jest ALTEN Polska i dlaczego warto z nami współpracować. Cenimy jednak Twój czas, więc chętnie opowiemy Ci o tym na rozmowie rekrutacyjnej.

Jesteśmy częścią międzynarodowej grupy ALTEN skupiającą na całym świecie ponad 28 000 wybitnych specjalistów z dziedziny Inżynierii oraz IT, którzy realizują najbardziej innowacyjne projekty technologiczne dla naszych Partnerów biznesowych (najnowsze samoloty pasażerskie? Jasne! Zaawansowane systemy dla największych korporacji? Oczywiście! To może jeszcze przemysł kosmiczny? Cóż…tak!). Zespół, który tworzymy, to profesjonaliści, którzy z zaangażowaniem i znajomością potrzeb rynku codziennie udowadniają, iż grupa ALTEN jest światowym liderem usług konsultingu inżynieryjno-technologicznego. W pracy bardzo ważna jest dla nas atmosfera, którą sami tworzymy. Zależy nam na dzieleniu się wiedzą, otwartości oraz pomysłowości.

Lead Digital Analyst

Od: ALTEN Polska
Miejsce pracy: Kraków

Technological partner of reference of the largest international companies, ALTEN has become in 20 years the leading European provider of engineering and technology consultancy. Over 18.400 employees (including 88% engineers) – present in 20 countries – Revenues of €1 373.2 M.

ITEKNA Polska is an ALTEN Group company, Europe's leading Engineering and Technology Consultancy (ETC) company, and is involved in R&D projects in major corporations. We provide high value added engineering services, being at the core of our client’s innovation process in various industry sectors.

Currently we are looking for a Lead Digital Analyst who will carry out a project for our Client - one of the largest banking and financial services organizations in the world, providing a comprehensive range of financial services to around 60 million customers.

Hired person will be accountable for leading complex digital analysis activities which facilitate the definition and delivery of best in class digital channel propositions for Public Website, Internet Banking and Mobile (including future channels/devices), from initial scoping through the whole development lifecycle through to post implementation support and measurement.

Main tasks:

• Lead In depth analysis to drive out ‘best in class’ sales and service digital channel experience (promoting convergence and reuse)
• The role holder can have line management accountability for a team, in which case a proportion of their time (circa 20-30%) will be people focused rather than task focused
• Lead definition and scoping of analysis activity for new initiatives working with in country and global teams: identify current state, undertake gap analysis and progressing requirements
• Provide deep and/or broad subject matter expertise
• Source and interpret data/insight to underpin the design of digital services/ experiences, for both manufacture and deployment
• Oversee the production of the Digital Analysis deliverables as part of User Centred Design activity in line with agile methodology, meeting committed timescales and methodology
• Provide SME support and coaching for Digital Analysts and where appropriate direct leadership
• Identification of key risks, issues and interdependencies and providing appropriate mitigation strategies or escalating as appropriate

Requirements:

• Relevant University Graduate
• Strong Analytical ability and experience - excellent attention to detail, the ability to work with complex data from a variety of sources, and to operate effectively where data is ambiguous or incomplete
• The ability to quickly understand customer and operational considerations, e.g. risk
• Awareness of User Centred Design methodology, sourcing of customer insight and importance of customer testing
• Excellent understanding of project methodology, frameworks and best practice and in particular Agile
• Subject Matter Expertise of channel, including technical, commercial, market place and customer considerations
• Capable of identifying and quantifying key business drivers to achieve business goals
• Experience of process improvement and LEAN thinking methodologies
• Highly developed communication skills, both written and verbal, to explain complex or technical issues
• Excellent relationship management and influencing skills to satisfy a wide range of internal and external customers with conflicting priorities
• People skills with the ability to share own Subject Matter Expertise to coach and develop others
• Respectful of different cultures, working with colleagues from across all 5 regions (North America, LATAM, Middle East, Asia Pacific and Europe)
• Fluent English

We offer:

• Individual approach to each employee
• Possibility to choose type of contract
• Benefit package (MultiSport card, private medical care)
• Work in an international environment
• Flexible working hours
• Remote work possibility (two days per week)
• Stable and long-term cooperation
• Unlimited growth and development opportunity
• Opportunity to work with a leading provider of engineering and technology consultancy in Europe (Alten Group)
• Referral program
• Social events
• Relocation support