Junior Order Management Specialist

Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services.

Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 3800 specialists in its offices located in Krakow and Katowice.

Job description

We are looking for Order and Logistic Analyst for new Nordic client delivering processes in the Supply Chain area. The scope of activities is new, very interesting and challenging, includes operations and processes from Ordering to Shipment tracking and delivery of product to end customer. For our office in Katowice, due to dynamic development of our team, we are looking for an open-minded person with hands-on approach, open to new knowledge and challenging goals. The main purpose of the role is to ensure excellent Client service within Logistic, Order Management area.

Main accountabilities

• Create/modify/cancel and validate Order Forms sent by Customer Team & successfully handle the orders is SAP
• Cooperate with buyers to create the Purchase orders and follow up on the material availability.
• Keep the Customer Team informed on the material status
• Orders inquiries
• Create and Maintain of Delivery and Shipment documents
• Doing sales recognition in SAP by send & dispatch of shipment & invoice in SAP
• Identify exceptions and provide resolution to issues
• Work on the tickets assigned through the workflow tool and make sure to close them within the TAT
• Actively communicate with market, Vendors and Customer Team, Buyers, Logistic Service Providers contacts to identify and correct issues

Candidate’s profile

• Degree in Supply Chain, Business, Commercial Apprenticeship or equivalent working experience will be an asset
• Very good knowledge of English language – minimum B2 level
• Good knowledge of MS Excel
• Ability to communicate clearly, both verbally and written
• Good organizational skills of daily & project (if relevant) work
• Team player

What we offer

• Work in multinational company for c.a. 100 Blue Chip Clients- known, global brands, supported by 6000 professionals in 30 languages.
• Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages.
• You will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of PMP, SAP, ACCA, etc.
• You will work in an inspiring atmosphere. We work together and celebrate together- Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
• In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance), flexible forms of employment (FLEXI Program). You can recommend friends in Referral Program and collect awards!
• Our offices are conveniently located with “Bicycle-friendly” certificate!
• As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.