We are looking for:
IT Support Specialist
Location: WrocławTroubleshooting Active Directory
Computer’s architecture
Multitasking Analytical thinking
Microsoft Windows operating system
We are looking for a IT Support Specialist. You will get the chance for long career plan and take on a role with real responsibility and impact, learn new skills in the Finance area and gain invaluable experience working with colleagues globally across the bank.
We expect that you will have strong interpersonal skills and initiative. You will also be working with deploying new solutions and products.
RESPONSIBILITIES:
- Daily environment health check and pre-shift communication.
- Clearly document support issues and all steps performed in SNOW ticketing tool
- Diagnosis and resolution of HW/servers/network/voice technology related issues
- Manage and perform allocated tasks, projects, initiatives, check progress, report results to peers and management.
- Contribute to recovery of IT infrastructure during Major Incidents
- Main focus will be maintenance of proper operation of IT infrastructure, in terms of hardware, network, voice connectivity and deployment of new products and solutions.
REQUIREMENTS:
- Proven in-depth knowledge of IT infrastructure and support of end user environment.
- Ability to troubleshoot hardware, software, and networking issues on laptops, PCs, thin clients and mobile devices.
- Knowledge and understanding of Microsoft Windows operating systems and computer architecture.
- Fluent written and spoken English
Benefits
NATEK is a leading provider of IT Outsourcing and IT Consulting Services in CEE (Central and
Eastern Europe). Thanks to 15 years of experience in IT outsourcing, nearshoring and
consulting services, NATEK understands its customer's business environments, cost reduction
issues and IT challenges.
