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IT Specialist (ServiceDesk) Warszawa NR REF.: 1079908
On behalf of our Client, the global company located in the city center, to the internal IT department, we are currently looking for: Service Desk Specialist
On this position main responsibilities include:
support the business located globally
provide high level of customer service to the business
resolving 1st and 2nd line break-fix support via desk side visits or remote control
managing the IT equipment on site, including making available equipment for new starters, dealing with departmental moves and liaising with third parties. incidents and ticket management
routine maintenance and administration for all services
liaising with technical and business teams
Requirements:
at least 1 year experience in support
excellent knowledge of IT literacy especially within a Microsoft environment e.g. Windows 7, Office 2010, XP, Outlook, Exchange, Active Directory
knowledge of support packages including Service Management Tools such as Hornbill SupportWorks, Remote access tools such as Remote Assistance and RDP
positive and effective approach to problem solving
good team player skills
due to working in an international environment very good English (written and spoken) is a must
Client`s offer:
permanent agreement
attractive workplace localization
private medical care
professional trainings
foreign language lessons
sport card
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
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