IT Specialist (Application Support)
Warszawa IT Specialist (Application Support)
Warszawa
NR REF.: 1125329
our Client we are currently looking for qualified Candidates for the position of:
IT Specialist (Application Support)
SALARY RANGES (depending on experience and competencies): 6000-7500 PLN brutto
LOCATION: Warszawa (Ursynów)
Responsibilities:
Requirements:
Our offer:
Fast learning opportunities Preferential conditions for benefits: medical and sport package
Warszawa
NR REF.: 1125329
our Client we are currently looking for qualified Candidates for the position of:
IT Specialist (Application Support)
SALARY RANGES (depending on experience and competencies): 6000-7500 PLN brutto
LOCATION: Warszawa (Ursynów)
Responsibilities:
- Process customers reported incidents, problems, questions, requests or enquiries
- Prioritise according to customer’s Service Level Agreement and business impact of the incident
- Securing usage of methodology, policies, support guidelines, tools and process
- Log and close cases according to support guidelines
- Maintaining customers support account
- Ambassador for Client’s in contact with the customer as well as for the customer internally
Requirements:
- Willingness to work on different shifts
- Experience in customer service (application support) - MIN. 1 YEAR
- Strong written and oral communication skills in Polish and English
- General understanding of logistic equipment and IT
Our offer:
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