Luxoft Poland Sp. z o.o.
- All stages in our recruitment process can be done remotely -

IT Service Manager

Location: Wroclaw

– Responsible for delivery of change in Service Management space (demand, request, capacity)

– Support the design and evolution of our landscape to ensure that data structures and tooling supports services-based delivery

– Conducting workshops/ calls with stakeholders to present new solutions/tools implemented

– Interpret requirements to design & implement Service Management capabilities and processes in a pragmatic and efficient way using both theoretical training and practical experience

– Creation and agreement on SLAs/KPIs, reflecting the concept in reporting (tableau)

– Project delivery (implementation of new tools and processes)

Please apply with the button on the right side of this job offer.
We kindly inform you that we will contact only chosen candidates. If you are interested in the above position, please apply by submitting your CV in English

Check out our open roles at career.luxoft.com
and follow us on Facebook!
www.facebook.com/luxoft.poland

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