IT Service Manager
Poznań IT Service Manager
Poznań
NR REF.: 1087079
Hays IT Contracting is an up-to-date B2B form of employment for IT specialists with innovate and developmental projects for TOP Clients close at hand.
For our Client – international company, industry leader in pharmaceuticals– we are currently looking for Candidates on position:
Responsibilities:
Requirements:
We offer:
Poznań
NR REF.: 1087079
Hays IT Contracting is an up-to-date B2B form of employment for IT specialists with innovate and developmental projects for TOP Clients close at hand.
For our Client – international company, industry leader in pharmaceuticals– we are currently looking for Candidates on position:
IT Service Manager
Location: Poznań
Job type: Contract B2B
Responsibilities:
- Manage service for international customers
- Management of Incident, Problem, Service Requests and Change management
- Cooperation with developers group, multichannel marketing manager in each market and regional delivery project managers
- Ensure that the levels of service delivery are achieved both for existing and new services
- Help to develop and implement strategies to simplify the operating environment
- Monitors and manage service levels (SLA), agreed KPIs
Requirements:
- Experience in service management
- Degree in Computer or Information Science or equivalent experience
- Knowledge of ITIL
- Strong verbal & written English communication skills
- Knowledge of Adobe Marketing Cloud would be a plus
- Ability to learn new concepts and software independently and quickly
We offer:
- High salary.
- Chance to work with talented people in a winning, successful and pleasant environment
- Cooperate in an international environment
- Supportive and great atmosphere
- Benefits: medical and sport package.
- Flexibility
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.