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IT Service Manager

Hays Poland

Poznań, wielkopolskie

Hays Poland

IT Service Manager

Poznań
IT Service Manager
Poznań
NR REF.: 1087079

Hays IT Contracting is an up-to-date B2B form of employment for IT specialists with innovate and developmental projects for TOP Clients close at hand.
For our Client – international company, industry leader in pharmaceuticals– we are currently looking for Candidates on position:

IT Service Manager

Location: Poznań
Job type: Contract B2B


Responsibilities:
  • Manage service for international customers
  • Management of Incident, Problem, Service Requests and Change management
  • Cooperation with developers group, multichannel marketing manager in each market and regional delivery project managers
  • Ensure that the levels of service delivery are achieved both for existing and new services
  • Help to develop and implement strategies to simplify the operating environment
  • Monitors and manage service levels (SLA), agreed KPIs

Requirements:
  • Experience in service management
  • Degree in Computer or Information Science or equivalent experience
  • Knowledge of ITIL
  • Strong verbal & written English communication skills
  • Knowledge of Adobe Marketing Cloud would be a plus
  • Ability to learn new concepts and software independently and quickly

We offer:
  • High salary.
  • Chance to work with talented people in a winning, successful and pleasant environment
  • Cooperate in an international environment
  • Supportive and great atmosphere
  • Benefits: medical and sport package.
  • Flexibility
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
Hays Poland

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