IT Service Desk Supervisor
Kraków IT Service Desk Supervisor
Kraków
NR REF.: 1115044
For our Client, an international business company located in Kraków, we are looking for IT Service Desk Supervisor.
Within this role you will be leading and developing a team of associates, acting as a senior support resource for service desk staff in resolving client issues. You will be monitoring day-to-day service desk activity and recommending modifications as required, leading and supporting the activities of Service Desk staff including shifting planning, work load balancing and ongoing supervision and providing input for performance assessments. Your duties will include maintaining and applying an in-depth knowledge of systems, applications and related support systems in order to diagnose and resolve end user problems.
We are looking for candidates with about 2 years of experience in IT Service Desk and 1 year of experience in people management. Fluent English is also required as well as ability to work in shifts.
Our Client offers a unique opportunity to gain professional experience in international environment within interesting industry and great possibility of further development.
Kraków
NR REF.: 1115044
For our Client, an international business company located in Kraków, we are looking for IT Service Desk Supervisor.
Within this role you will be leading and developing a team of associates, acting as a senior support resource for service desk staff in resolving client issues. You will be monitoring day-to-day service desk activity and recommending modifications as required, leading and supporting the activities of Service Desk staff including shifting planning, work load balancing and ongoing supervision and providing input for performance assessments. Your duties will include maintaining and applying an in-depth knowledge of systems, applications and related support systems in order to diagnose and resolve end user problems.
We are looking for candidates with about 2 years of experience in IT Service Desk and 1 year of experience in people management. Fluent English is also required as well as ability to work in shifts.
Our Client offers a unique opportunity to gain professional experience in international environment within interesting industry and great possibility of further development.
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