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IT Service Desk Specialist with Spanish

Black & Decker Limited BVBA Sp z o.o.

Warszawa, mazowieckie

Black & Decker Limited BVBA Sp z o.o.
Stanley Black & Decker is the largest tool manufacturer in the world (Fortune 500). Our industrial tool businesses build the tools that build your world. Our brands: Stanley, Black&Decker, DeWalt, Porter-Cable, Mac Tools, Facom, Usag, Bostitch, Irwin, Lenox.

Our website: kariera.sbdinc.pl

For our Warszawa office, we're currently looking for a:

IT Service Desk Specialist with Spanish

Place of work: Warszawa

Goal: to provide support and technical advice to Stanley Black&Decker end users globally. We help our colleagues from abroad deal with everyday IT problems.

Our Spanish Helpdesk team works in a 2 shift system (6-14, 10-18).

Internal job title is IT Operations Associate or IT Operations Analyst depending on the candidate's experience.

 

Responsibilities:

  • Remote technical support of internal end-users (according to procedures)
  • Contact by phone in Spanish and English
  • Work in a call center environment, in a shift-system

Requirements:

  • Experience in an IT Helpdesk environment
  • Fluent in English and Spanish
  • Experience with administering Windows (7/10) and MS Office
  • Practical knowledge of Active Directory, MS Exchange, (knowledge of SCCM is a plus)
  • Knowledge of LAN / WAN Technologies, experience with TCP / IP
  • Willingness to learn new technologies

We offer:

  • New office located a hundred feet from the Rondo Daszyńskiego metro station. Tired of traffic jams? Next station: Stanley Black & Decker.
  • Employment contract via external agency - first contract for 3 months, next contract for 12 months (with the possibility to prolong the contract)
  • Work in an international company, with many career opportunities
  • Ambitious and motivating challenges
  • Attractive development / training programs (IT & soft skills)
  • Equipment: laptop with dual 22” monitors
  • New office near Rondo Daszyńskiego, within 10 meters of the underground station, take a Virtual Walk
Black & Decker Limited BVBA Sp z o.o.
Please apply with the Apply button on the right side of this job offer.
Black & Decker Limited BVBA Sp z o.o.

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