IT Infrastructure Service Delivery Manager
Miejsce pracy: WarszawaWith over 2500 Engineers, Sii is the top IT & engineering services provider in Poland. We work with passion for the best companies!
At the moment we are looking for:
170214-1CCC7
• Organize and lead the work of delivery team as a manager and a mentor
• Meet or exceed Client's needs, maintain high Clients satisfaction rating
• Establish productive, professional relationships with key personnel in assigned Clients, maintain good long-term relationships
• Take care about increasing business in selling services (promote Sii offer, obtain business information about clients and competitors, up-selling - creating new needs among Sii Clients)
• Identify and develop valuable ideas, share knowledge, deliver information, take part in conferences, job fairs workshops and training
• Support HR Department in following tasks: recruitment (if possible take part in selected recruitment interviews with candidates), identify most talented engineers, plan and organize the work of a team, motivate and team build, manage employees performance assessments
• Prepare Technical & Commercial offers, help to build winning offers in cooperation with Sii PSD, Sales Department, Sii Experts
• Act as expert to resolve complex issues and provide suggestions on improvements:
• At least 2 years' experience on similar position within IT service delivery
• At least 5 years' experience working as a Microsoft Systems Administrator
• Advanced knowledge of Active Directory, AD related projects experience will be a benefit
• Advanced knowledge of Microsoft technologies – on premise and cloud solutions service delivery
• Master Degree
• Knowledge of issues, methodologies and tools for systems' architectures, business processes and data modeling
• Good understanding of IT services' market and sales process
• Relevant experience in project and/or service delivery management
• Experience in managing the relationship with customers
• Excellent analytical skills
• Good knowledge of English
• Professional approach to work, strong sense of responsibility
• Determination, proactivity, ambition, teamwork, positive attitude
• The chance to participate in major and most advanced technical projects and to improve constantly your skills and competences
• Possibility to join the Best Place to Work in IT in Poland, awarded with Great Place to Work and Computerworld AudIT prizes
• Opportunity for professional development
• Competitive salary
• Independent and responsible work
• Attractive social benefits (private health service, insurance, tickets to cinema, etc…)
• Trainings, English courses
• Stable employment
• Comfortable location of the SII office
Interested individuals are encouraged to send their resume to
together with an approval for the processing of personal data listed below:
„I hereby give consent for my personal data included in the submitted documents to be processed by Sii Sp. z o.o., Al. Niepodległości 69, 02-626 Warszawa, also in the future, for the purposes of the recruitment process. I give this consent voluntarily and I declare that I have been informed about my rights me under the Personal Data Protection Act of 29 August 1997 (consolidated text: Journal of Laws 2016, item 922, as amended)”.
Please note that we will contact only selected candidates.
