Rodzaj pracy: Pełny etat
Rodzaj umowy: Na czas nieokreślony
Ilość wakatów: 1
Minimalne doświadczenie: Od 3 do 5 lat
Wykształcenie: Wyższe licencjackie
Branża: Praca IT - Konsulting, Praca IT - Programowanie / Analizy
Project information:
- Industry: Travel
- Type of project: Instant Search products implementation, consulting and support
- Location: Warsaw, West Station (al. Jerozolimskie)
- Project language: English
- Project length: indefinite
- Assignment start date: ASAP
- Remuneration: 7000 - 10 000 gross on employment contract (depending on experience)
Project scope:
- Provide functional and technical expertise to customers using the Instant Search suite of products
- Serving as functional/technical consultant to new or existing customers integrating Instant Search products within their systems
- Providing pre-sales support, performing requirements analysis, managing implementations and providing assistance to software developers
- Manage, track and follow-up assigned customer projects from project kick-off through project sign-off
- Analyze existing customer systems
- Identify customer specific needs and requirements
- Recommend solutions making best use of systems/products
- Provide functional expertise/support before, during and after implementation
- Acquire deep product-specific expertise and identify necessary actions to efficiently support products/services
- Recommend solutions/ undertake customer training to make best use of system/ products
- Share knowledge and provide internal consultancy (including participating to product evolution)
- Contribute to the maintenance of internal documentation and support tools
Competence demands:
- University Degree in Computer Science or related field
- Minimum 3 years of experience in business analysis or product support in travel-related industry (fares, availability management, GDS knowledge, general travel industry knowledge and IT related knowledge)
- Good understanding of the travel industry and GDS-related travel products
- Experienced with Windows, MS Office applications and internet technologies and adept at learning different software application tools
- Understanding of Web Services concepts, XML and programming tools
- Proficiency in English is essential (written and spoken)
- Good analytical, problem solving and follow-up skills
- Good planning, organization and decision-making skills with proven ability to handle multiple high-priority projects
Nice to have:
- Familiarity with computer programming languages such as C, JAVA, Python is a plus
- Network and protocols knowledge is a plus
We offer:
- Stable long-term cooperation based on employment contract
- Perks including among others medical care, Multisport card and possibility to participate in interesting events
- Challenging work in a thought international environment and a great potential for personal development
- Cooperation and possibility to exchange knowledge with a team of professionals from a global consulting company
- Super comfortable, creative space in the heart of Warsaw
- High career advancement opportunities