Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services.
Cloud Infrastructure Services is one of the biggest outsourcing service providers in Poland. Since the establishment of our first service center in Krakow in 2004, it has achieved great success and grown rapidly. In 2006, we opened a second center in Katowice and in 2012 a third center in Opole. Today, our team of 2,000 professionals delivers IT outsourcing services to 40 clients in 20 languages.
Currently, to our Cloud Infrastructure Services Center in Katowice, we are looking for candidates for the position of:
Infrastructure Analyst (German language)
Miejsce pracy: KatowicePosition purpose
We are currently looking for a candidate to work within a team which is responsible end to end for supporting IT infrastructure for one of the largest network of stores in Europe.
The analyst will provide the technical support to the critical IT events occurred in the stores and ensure that any major outage in the store is driven smoothly to the resolution
Main accountabilities
- Carrying out tasks by strictly following the documents containing the procedures and work instructions
- Incident dispatching, escalation and progress monitoring
- Managing calls through to resolution according to established procedures
Requirements
- General IT knowledge and understanding the IT principles (hardware configuration, databases, networking - DHCP)
- Knowledge of Windows operating system (experience in Windows Servers Environment is an asset)
- Understanding VMWare infrastructure
- Team player with great attention to detail
- Ability to manage and collaborate with other teams
Foreign Languages:
- Fluent German
- Communicative English
What we offer
- You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.
- You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ITIL, Vmware, Citrix, Oracle Database). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
- You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
- You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program)
