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HR Shared Service Advisor with French

Michael Page

Poznań, wielkopolskie

Michael Page Michael Page

HR Shared Service Advisor with French

Apply if you are you are available within a month or two, fluent in French and have experience working in a shared service.

Informacje o kliencie

Our Clint is one of the leading and innovative healthcare companies.

Opis stanowiska

  • Provide advisory across the whole employee lifecycle and guide our employees regarding topics such as HR procedures, benefits, leave of absence or self-service usage
  • Provide HR administrative services including preparation of HR documents
  • Maintain HR Data and Transactions in Workday or other related HR Systems
  • Be the first point of contact for queries coming from employees via cases (ServiceNow), live chat, email or phone and provide end-to-end navigation support
  • Identify customer needs, clarify every issue, give timely updates and provide final solutions
  • Work closely with internal colleagues to ensure high accuracy of resolutions and customer satisfaction
  • Dispatch cases to the responsible teams
  • The position will require working 3 days a week from Poznan office and 2 days remotely after the pandemics

Profil kandydata

  • Very good command of French and English
  • Experience in HR Operations or Shared Services or Customer Support
  • Experience with Workday, ServiceNow or other systems desirable
  • Customer service-based mindset
  • Ability to work independently and in a team
  • Ability to multitask and organise your workload

Oferujemy

  • Contract of employment
  • Attractive reward package
  • Life insurance and pension plan
  • Open and inclusive environment which is supportive and welcoming of all diversity strands
  • Private medical package with additional preventive healthcare services for employees and their eligible counterparts
  • Sports cards (Multisport)
  • Possibilities of development within the role and company's structure
Please apply via the button on the right side of this job offer.
Michael Page Michael Page

Job details

Location: Poznań
Contract type: Na czas nieokreślony

About Michael Page

Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers.

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