HR Operations Supervisor - SSC (m/f)
The successful candidate will have the opportunity to be involved in building of SSC structures and take part in talent development within organization and optimizations of processes.
Client Details
Our Client is an international well-recognized company, the leader of their market. For their growing Shared Service Center located in Wroclaw we are looking for Candidates interested in the position of HR Operations Supervisor - SSC.
Description
- Managing HR operations and administrative processes for the EMEA region;
- Managing and leading a HR Operations teams - full responsibility of team management - performance monitoring, budgeting, mentoring, talent development;
- Ensuring policies, guidelines;
- Taking leadership role in improvements and process optimisation;
- Ensuring appropriate documentation (process maps, SLA, users' guides, etc.);
- Working closely with internal stakeholders;
- Ensuring adequate resource planning and work prioritisation through close monitoring of service delivery results, case management results and assured resolutions of all escalated issues;
- Reviewing performance metrics;
- Supporting continuous improvement of the HR processes;
- Managing HR requirements to meet the IT needs of teams and customer.
Profile
- Experience in HR Services in SSC/BPO environment;
- At least 2 years of experience in leading a team - people-oriented attitude;
- Connection with transition or transformations processes;
- Fluent command of English is a must;
- Knowledge of any other European language will be a strong asset (German preferable),
- Knowledge of ERP/HR systems and MS Office
Job Offer
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Work in the centre of the city;
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Training's and development opportunities;
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Comprehensive benefits package (private medical health-care, multicafeteria and recognition program, language courses, many other);
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Ability to use foreign languages on a daily basis;
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Friendly work environment - integration events, recognition programs
Please apply via the button on the right side of this job offer.
Job details
Location: Wrocław
Contract type: Na czas nieokreślony
About Michael Page
Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers.
More
Location: Wrocław
Contract type: Na czas nieokreślony
About Michael Page
Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers.
More
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