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HR Employee Services Specialist

Adecco Poland Sp. z o.o.

Kraków, małopolskie

Adecco Poland Sp. z o.o. Adecco Poland Sp. z o.o.
Adecco Poland Sp. z o.o. belongs to Adecco Group - the world's leading provider of HR solutions, we have a network of 5,100 branches, in over 60 countries and territories around the world. We have been present in Poland since 1994. In 2018, work through Adecco Poland found nearly 52 000 people. Adecco Poland Sp. z o.o. is an Employment Agency (Certificate No. 364).
Adecco Poland Sp. z o.o.
Aktualnie dla naszego Klienta poszukujemy:

HR Employee Services Specialist

Miejsce pracy: Kraków

Within the Employee Service Center, provides expertise and support to employees, former employees, managers, HR Delivery staff, and external callers by answering complex inquires; Researching/resolving issues; interfaces with external resources related to Human Resources, Benefits, and Payroll policies, procedures, programs and tools.


Responsibilities:

  • Respond to requests coming from employees, managers, and HR Delivery staff on HR or Payroll policies, procedures and tools;
  • Track customer contacts and inquires in Service Now case management system
  • Provide information in the area of HR, Benefits or Payroll;
  • Research and resolve issues;
  • Escalate necessary matters to policy owners for resolution;
  • Interface with vendors or other external consultants;
  • Participate in team’s projects;
  • Work independently with minimal guidance;
  • Convey a professional, knowledgeable, helpful and conscientious approach

Requirements:

  • Knowledge of Polish Labour Code regulations, of the law of employment and compliance requirements;
  • Minimum 1 year of experience in HR, Benefits or Payroll
  • Bachelor’s/Master’s Degree in HR, Business, or related field strongly preferred, or equivalent experience
  • Excellent spoken and written English (min. B2)
  • Ability to communicate clearly & concisely
  • Proficient in Microsoft Suite of products
  • Experience with HR or Payroll applications or systems, reports and databases will be an advantage

We offer:

  • Contract for 12 months (possibility of extension)
  • International working environment and unique company culture.
  • Personal development opportunities.
  • Benefits package including medical care, insurance and sport activities.


Please note that we will contact only selected candidates.



Numer referencyjny: HR/07/19/ARC/AS
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