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HR Contact Center Analyst with Dutch

Hays Poland

Warszawa, mazowieckie

Hays Poland

HR Contact Center Analyst with Dutch

Warszawa
HR Contact Center Analyst with Dutch
Warszawa
NR REF.: 1125899

On behalf of my Client, an international company that develops its business in Warsaw, we are currently looking for candidates with knowledge of Dutch to join a newly established team.

On the position of an HR Contact Centre Analyst, you will be the first point of contact with Associates, responsible for resolving queries and providing guidance to Line Managers and Associates through various intake channels like web chat in HR portal or via phone.

Key responsibilities include: resolving customer requests in such areas as Performance, Talent Acquisition, Learning, Rewards, Direct Access Portal and general employment inquiries; navigating and educating Associates on the use of HR portal; continuously looking for areas of improvement and implementation.

We are looking for candidates with first professional experience in corporate environment preferably in administration or customer service area. Fluent English and good level of Dutch is required. We are seeking candidates with high motivation to participate in building a new team and create positive atmosphere at working. In addition, to be successful on this position you need to present customer service approach and great organisational skills.

Our client offers stable employment conditions, benefit package, convenient location in the city centre and the possibility to work in newly developing structures.
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Hays Poland

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