#

Help Desk - Bydgoszcz

Sii Sp. z o.o.

Bydgoszcz, kujawsko-pomorskie

Sii Sp. z o.o.

Help Desk - Bydgoszcz

Miejsce pracy: Bydgoszcz

With over 2500 Engineers, Sii is the top IT & engineering services provider in Poland. We work with passion for the best companies!


At the moment we are looking for:

Help Desk - Bydgoszcz
City: Bydgoszcz
161117-E5F64
Tasks
  • Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution
  • Manage IMAC and desk side support services
  • Manage hard and soft break fix services for laptops and desktops
  • Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on
  • Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools)
  • Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor
  • Ensure that each Desktop Device is installed with the appropriate Desktop image
  • Manage Desktop Devices (hardware and software) incidents through to resolution
  • Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
  • Provide VIP support for Desk side issues
Required profile
  • 2 years of experience in Onsite support
  • Knowledge and experience on Windows XP/7/8 OS
  • Driving licence
  • Must be fluent in English – and able to respond and provide updates to tickets (written)
  • Should have expertise on EUC tools, remote support tools, MS office and outlook
  • Preferable to have a good understanding of Lync, VPN, and mobile device support
  • Should be aware of ITIL process of Incident, Change, Problem, Service
  • Request and related activities like spare and buffer stock management
  • Good to have – knowledge in AD and smart hands and feet support
We offer
  • Interesting projects focused on new technologies and realized within different client’s sectors (banking, telco, pharma)
  • Possibility to join the Best Place to Work in IT in Poland, awarded with Great Place to Work and Computerworld AudIT prizes
  • Flexible employment forms – B2B and permanent contact
  • Package of benefits (Multisport card, privet medical insurance, group insurance, English course)

Interested individuals are encouraged to send their resume to

rekrutacja-warszawa@pl.sii.eu

together with an approval for the processing of personal data listed below:

„I hereby agree for the processing of my personal data by Sii Sp. z o. o, Al. Niepodległości 69, 02-626 Warszawa, enclosed in the application documents submitted by me, including their processing in the future - for the purpose of the recruitment process. This consent is submitted voluntarily and I declare that I have been informed of the powers I am entitled to in accordance with the Protection of Personal Data Act from August 29, 1997 (consolidated version: Journal of Laws from 2002, No. 101., item 926. with amendments”.

Please note that we will contact only selected candidates.



Aplikuj poprzez przycisk znajdujący się po prawej stronie
Sii Sp. z o.o.
Sii Sp. z o.o.

Czy chcesz otrzymywać oferty pracy na podobne stanowiska?

Utwórz powiadomienie e-mail
Zapisz mnie

Zapisani kandydaci otrzymują informacje jako pierwsi.

Podziel się ze znajomymi