Global Service Desk Specialist
Become part of the global IT team:
As a Specialist Global Service Desk you will provide a operational and technical IT assistance to LM Wind Power employees in order to enable to operate more effectively and efficiently. To provide a single point of contact for any IT-related incidents and requests and assists in incident and problem management. To provide advice, guidance and acts as the interface between the IT support areas and the end users. To manage the performance of services to business colleagues and ensure that service levels are achieved and to ensure that the expectations are met or exceeded.
You will be based in our plant in Goleniów in Poland.
Key skills required:
We expect that you have:
• Excellent communication skills and good knowledge of English (spoken and written)
• Min 1 year of experience in IT Support / Customer Service roles
• Fair understanding of multi-cultural environment
• Good knowledge of Windows 7/8.x or 10 and Microsoft Office
• A basic understanding of computer network, Active Directory, Windows Server related aspects
• A Structured approach to your tasks and ability to manage several at the same time
Your background
We expect that you have a university degree within IT or other related field. Most importantly, you have an interest within IT and want help others in IT related problems.
We expect that you are available to start in the new job by June 2016.
As a person, you are a good team player, you are flexible regarding working hours and able to take night shifts.
Also you are dynamic but aware of the views and feelings of others, an analytical and logical ‘mindset’ when dealing with issues, demonstrate clear purpose, enthusiasm and commitment, self-motivated with the ability to work unsupervised.
Goleniów
