Global Learning Specialist
Kraków Global Learning Specialist
KrakĂłw
NR REF.: 1090418
Zurich is one of the world’s leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. With about 55,000 employees serving customers in more than 170 countries, we aspire to become the best global insurer as measured by our shareholders, customers and employees. We help individuals, small and medium sized companies and global corporations around the world understand and protect themselves from risk by offering a wide range of insurance products, solutions and advisory services.
In response to rapidly shifting market conditions and intensifying competitive pressures, Zurich is building out its shared service capability. To support this strategy we have established a service center in Krakow, Poland. It is from this location that we will create and build a global shared service platform for Learning Operations that will support Zurich entities around the globe. We are at the start of this journey and are looking for individuals who demonstrate passion and commitment, to join us in this new venture.
Your role
Works with a range of internal customers (L&D units as well as business customers) to ensure administration and organization of group wide training activities (e-learning and classroom)
Job Accountabilities
Your skills
What we offer
If you're interested in working in a dynamic, challenging environment, for a company that recognizes and rewards your creativity, initiative and contributions. Excellent! You're in the right place to explore a career with Zurich. We welcome you to come join us if you want to be part of this great organization and contribute to Zurich as a leader in our industry!
KrakĂłw
NR REF.: 1090418
Zurich is one of the world’s leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. With about 55,000 employees serving customers in more than 170 countries, we aspire to become the best global insurer as measured by our shareholders, customers and employees. We help individuals, small and medium sized companies and global corporations around the world understand and protect themselves from risk by offering a wide range of insurance products, solutions and advisory services.
In response to rapidly shifting market conditions and intensifying competitive pressures, Zurich is building out its shared service capability. To support this strategy we have established a service center in Krakow, Poland. It is from this location that we will create and build a global shared service platform for Learning Operations that will support Zurich entities around the globe. We are at the start of this journey and are looking for individuals who demonstrate passion and commitment, to join us in this new venture.
Your role
Works with a range of internal customers (L&D units as well as business customers) to ensure administration and organization of group wide training activities (e-learning and classroom)
Job Accountabilities
- Consults customers on all administrative aspects of training delivery and defines customer request
- Creates and maintains learning activities in our Learning Management System
- Performs participant management (invitation, registration, cancellation, e-mail contact, update of learner status etc.)
- Handles e-learning content in our Learning Management System (testing, upload, administration)
- Delivers customer requested evaluations
- Provides reports according to customer needs
- manage communication with participants and overall program queries
- manage strong relationships with all internal clients and stakeholders by managing their expectations through effective delivery
- pilots execution and reviews of trainings
Your skills
- Background in Training, Event or Hotel Business
- Bachelor degree or experience in L&D/ trainings
- Profound experience in the usage of Learning Management System (preferably Success Factors/SAP)
- Previous experience in HR Shared Services for a global company a strong plus
- Business fluent English (oral and written)
- Customer service orientation;
- Strong user knowledge of Microsoft Office and Excel skills;
- Good organization and coordination skills;
- Strong analytical and problem solving ability;
What we offer
- At Zurich we provide our employees with challenging, real life opportunities to develop and grow with us and contribute to the world around us – both professionally and personally.
- We offer competitive salaries, language allowance and an employee benefits package that includes medical and life insurance.
- We actively encourage growth and development of individuals and have a range learning programs and personal development opportunities that will help you achieve your career goals.
If you're interested in working in a dynamic, challenging environment, for a company that recognizes and rewards your creativity, initiative and contributions. Excellent! You're in the right place to explore a career with Zurich. We welcome you to come join us if you want to be part of this great organization and contribute to Zurich as a leader in our industry!
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
