Global Internal Communication Manager

Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services.

Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 3800 specialists in its offices located in Krakow and Katowice.

Position purpose

The person will be responsible for delivering all aspects of BSv employee-focused communications, information collation and dissemination (within BSv and across the Group), ensuring a clear, open and accessible information about the business, our services, our operational activities and our people.

Job description

• Define, develop and share the BSv global internal communications editorial calendar and plan, aligned with GIC calendar and themes and BSv global M&C plan
• Identify appropriate target audience for messages and deliver message via the appropriate channel
• Execute the BSv Internal Communications plan pro-actively liaising with contributors, stakeholders and SMEs
• Strongly support the BSv solutions internal campaigns launch working in close collaboration with BSv Product Marketing
• Drive the content update on BPO Intranet hub, working in close collaboration with webmaster and PMO
• Support the organization of major internal events (mobilization event, Strategic Boards…) and fully contribute to the staging of these events
• Bring innovation to the communications arena through use of varied medium
• Ensure collection of all statistics / data to evaluate in a regular and structured manner the landing of the communication within the target groups ,resulting in inputs for improvement of Communication activities and the usage of the internet
• Work with the BSv M&C team to plan, review and edit all internal communications

Candidate's profile

• A minimum of six years of experience in communications along with hands-on writing experience in preferably marketing, journalism, communications or a related field.
• Strong project management and communication skills
• Very high standards of both spoken and written English
• University degree in marketing, journalism, media studies or related qualification
• Flair for writing attention grabbing pieces to engage the reader
• Creativity – the ability to edit and shape communications to grab the reader’s attention
• An eye for detail and for accuracy, as all publications are highly visible
• Enthusiastic and outgoing personality
• Proactive
• Ability to work to tight deadlines and deliver under pressure
• A team-spirited, dynamic and flexible individual willing to take on various tasks, large and small

What we offer

• You will work in multinational, stable company for c.a. 100 Blue Chip Clients- known, global brands, supported by 6000 professionals in 30 languages.
• You will gain space to fulfill your ambitionsand develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen
• You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
• You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
• You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks(free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program).
• As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.