German Speaking Advisor

For our Client we are seeking a suitable candidate for the position of:

Nr ref.: AI/20130329/009
Workplace: Czech Republic, Brno

Main Responsibilities:

•Providing technical support and customer service to customers on smart phones and other telecommunication device
•Demonstrate a high level of customer service when helping a customer, adjust approach to accommodate all levels of customer experience and show empathy for the customers at all times
•Handling telephone calls, elementary work with PC
•Positive communication with team members, customers and other partners

Requirements:

•Experience in a similar position is welcome
•Basic technical knowledge and skills
•Written and verbal fluency in German and English
•User-level experience with various telecommunication devices, operation systems, software applications and other tools, knowledge of hardware principles and appreciation of the it environment
•Strong customer service skills (communication, analytical, multitasking and organizational skills)
•Willingness to work in shifts
•High school diploma or equivalent

What we offer is:

•Motivating bonus system
•Competitive salary
•Employee benefits
•Flexibility to work in shifts
•Professional training
•Relocation package
•Development career plan


This is a Permanent Work.
If you are interested In the position above, please send your English and Polish CV

Prosimy o dopisanie następującej klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z ustawą z dn. 29.08.97 roku o Ochronie Danych Osobowych Dz. Ust Nr 133 poz. 883.