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Genius Application and Process Specialist

Hays Poland

Kraków, małopolskie

Hays Poland

Genius Application and Process Specialist

Kraków
Genius Application and Process Specialist
Kraków
NR REF.: 1074317

The FedEx family of companies represents a $30 billion corporation that offers the broadest array of transportation, e-commerce and supply chain solutions in the world. The largest of the companies is FedEx Express, which provides the most reliable express delivery service, delivering in one or two business days to over 220 countries around the globe. FedEx Express serves customers in five large geographical regions, our region being Europe.

For our rapidly developing Business Centre in Kraków we are currently looking for:

Genius Application & Process Specialist

Job Purpose:
Supports Divisional Management in enhancing/designing GTS operations/processes, through optimization of the Genius system. Co-ordinates key processes/projects (involving ITD & the Local Team) to centralize/de-centralize parts of GTS process flows that will provide improvements to legal & effective clearance related operations throughout the Division.
Provides advice & support to the Local Specialist Team in implementing & testing country specific system changes & maintains/controls centralized system documentation to ensure compliance with agreed standards.

Key Accountabilities:
- GENIUS application Configuration Process Owner Maintain SLAs (service level agreements)
- Review and approve local adhoc configuration changes
- Data owner of central specific master data
- Point of Contact for all local administrators (District Genius Application & Process Specialists)
- Training local administrator Test configuration loads Be resource of GIF/GEF (GENIUS import full / export full) projects for configuration related activities
- Maintain relationship with SD (service desk) and the business to track and improve on communication, service and issues
- Central Test Coordinator for the MTP (move to production)
- System performance monitoring - point of contact between the business and ITD

Requirements:
- Master Degree or professional qualification in computer or software engineering/science or quantitative Computer Education,
- Very good command of English (English is a working language),
- Good written and verbal communication skills,
- Experience in Information Technology and Mainframe Technologies is preferred,
- Excellent standard of numeracy / able manipulate data and present in meaningful format,
- Creative thinker with the ability to recognize improvement opportunities,
- Good planning, organizing and problem solving skills,
- Excellent knowledge of analytical concepts and engineering tools,
- Ability to work effectively with different cultures and nationalities,
- Experience in customs clearance operations is preferred
- Experience in Program / Project Management is a plus
- Availability for limited travel in Europe.

Successful Candidate will be offereda challenging position in rapidly growing organization, with multiple development opportunities. Competitive salary and benefit package is also part of the deal.
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Hays Poland

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