Field Service Technician
Polska Field Service Technician
Polska
NR REF.: 1105340
Position overview is to deliver professional Field Service on HW (mechanical/electronical) and SW products to customer to achieve a high customer satisfaction. Close relationship to the sales organisation during pre-sales, demo’s, tests and installations. To ensure that services are delivered to customers with high quality and professional manner to generate overall customer satisfaction.
Main activities are repair on HW and SW products, solution setup, testing and verification on-site, Trouble shooting / Deep failure analysis, HW and SW installation and customer trainings, Preventive maintenance and System audits, On-call duty, Inventory management of car stock, Continuous support in optimizing service level, System integration, Reporting of service activities.
Beside activities: Support of fairs, Sales of service, Hotline support.
Perfect candidate is mechatronics engineer or has equivalent education. Around 2 years of experience is desirable. Mechanical and electronic skills as well as analytical structural working is the only way to understand the processes.
Candidate should have the understanding of Windows/Office Software/Tools, TCP/IP and Wireless connections, have SW skills in OS, Network, FW, Applications. Data capturing / management basic skills, (e.g. SQL). Service behaviour and customer orientation is also important while working for the Client. Mobility within Poland / Flexibility. Capacity of teamwork and conflict management. Excellent communicator. Driving license for car. Self-dependent working behaviour and ability to assert oneself. Language: Polish fluent in word and script, good knowledge of English in word and script, other languages are welcome.
Polska
NR REF.: 1105340
Position overview is to deliver professional Field Service on HW (mechanical/electronical) and SW products to customer to achieve a high customer satisfaction. Close relationship to the sales organisation during pre-sales, demo’s, tests and installations. To ensure that services are delivered to customers with high quality and professional manner to generate overall customer satisfaction.
Main activities are repair on HW and SW products, solution setup, testing and verification on-site, Trouble shooting / Deep failure analysis, HW and SW installation and customer trainings, Preventive maintenance and System audits, On-call duty, Inventory management of car stock, Continuous support in optimizing service level, System integration, Reporting of service activities.
Beside activities: Support of fairs, Sales of service, Hotline support.
Perfect candidate is mechatronics engineer or has equivalent education. Around 2 years of experience is desirable. Mechanical and electronic skills as well as analytical structural working is the only way to understand the processes.
Candidate should have the understanding of Windows/Office Software/Tools, TCP/IP and Wireless connections, have SW skills in OS, Network, FW, Applications. Data capturing / management basic skills, (e.g. SQL). Service behaviour and customer orientation is also important while working for the Client. Mobility within Poland / Flexibility. Capacity of teamwork and conflict management. Excellent communicator. Driving license for car. Self-dependent working behaviour and ability to assert oneself. Language: Polish fluent in word and script, good knowledge of English in word and script, other languages are welcome.
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
