Opis stanowiska
Job Description:
- Undertaking initial diagnostics of the incident, using the tools available and resolving as many as possible on initial contact,
- Accurately recording and classifying all incoming incidents with the appropriate priority, category and incident summary details or error messages.
Wymagania
Candidate's profile:
- Very good English language skills both verbal and written,
- Basic IT knowledge (Vista/2000/XP, MS based applications),
- Basic technical support experience would be an advantage,
- Professional telephone manner,
- Flexible, well-motivated team player, able to work under pressure.
What we offer:
- Interesting and stable job within an international team,
- Competitive salary with an attractive benefits package,
- Opportunity to develop your career with one of the world’s most respected IT companies,
- Friendly working atmosphere.
Dodatkowe informacje
- Ostatnia aktualizacja
- Wymiar etatu
- Pełny etat
- Rodzaj umowy
- Na czas nieokreślony
- Liczba wakatów
- 3
- Min. doświadczenie
- Tylko praktyki
- Min. wykształcenie
- Wyższe licencjackie
- Branża / kategoria
- Praca Obsługa klienta
