We offer an integrated portfolio of products, solutions, services, and IP through our Mode 1-2-3 strategy built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management and Engineering Services, amongst others, to help enterprises reimagine their businesses for the digital age.
HCL’s global delivery center in Krakow was established in 2007. It works with several Fortune 500 firms, primarily offering multilingual global technical support. Today, we assist more than 35 customers in 18 different languages.
EDI Consultant
Workplace: WrocławResponsibilities:
- EDI Implementation (Electronic Data Interchange) for HCL clients and suppliers including:
- telephone or email contact with suppliers-testing of EDI messages (Electronic Data Interchange)
- testing of logistics labels
- parameterization of a system dedicated to EDI service
- Be part of an end user study session with coaching to understand end user needs and as-Is business processes.
- Assisting with the business case, eliciting requirements.
- Secure that important end user needs are met with the prototype or working solution.
- Translating business requirements into technical requirements and specifications
- Requirements management and communication.
- Ensure that requirements and/or designed solution are correctly understood and used by development team
- Creation of test scenarios
- Embedding understanding of business and system processes through supporting the implementation and support team
- Attending meetings where required
- Participate in building good customer relationship
Requirements:
- Higher education (Graduate in Economics, Logistics)
- Very good command of English
- Excellent communication skills in international environment
- Scrupulosity, systematic approach and good work organization
- Analytical and logical thinking skill, basic IT knowledge
- Ability to acquire complex knowledge from different areas fast, combine facts, read and follow instruction/technical specification
- Team player
- Open minded and easy going attitude
Nice to have:
- Knowledge or experience in EDI is a plus
- Knowledge of logistics processes in a corporate environment will be an advantage
- Experience in work at service desk is a plus