Stefanini brings decades of IT outsourcing expertise to clients around the globe. We support mid-size and large corporations through offshore, onshore and nearshore IT managed services, systems integration, consulting and strategic staffing. Our service offerings include: IT infrastructure outsourcing, application development/systems integration, ERP/SAP consulting, asset management, and strategic IT staffing solutions.
For our location in Warsow, we are looking for talented people to make a real contribution to our business as:
Desktop Support Engineer
Job location: WarszawaThis role is to provide a single point of contact for end users to receive support and maintenance (troubleshooting) within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance.
Responsibilities:
- Perform installation and configuration of workstation hardware and software (including but not limited to PC, terminals, printers/scanners, telephony, desktop solutions and email infrastructure)
- Perform workstation’s hardware, software and periphery devices maintenance and repair to ensure optimal workstation performance
- Assist/coordinate implementation of OS updates, software upgrades or installs, security patches, clean/remove malware
- Create and maintain network and domain user accounts and mailboxes
- Install, test and maintain desktop, servers and other network devices (including patching, upgrades and configuration adjustments)
- Troubleshoot network connectivity in a LAN/WAN environment – provide technical support for all network devices, including firewalls, routers, switch infrastructure
- Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime
- Work with global teams and local Service Providers to resolve technical issues within the desktop environment and networking
Requirements:
- University grade, preferable in subject of IT, electronics or telecommunication
- + 1 year experience in IT support
- Mastery in Windows 7 and MS Office 2010 environment
- Ability to diagnose hardware problems (PC's, laptops, printers etc.)
- Familiarity with LAN, WAN and Active Directory principles
- Knowledge of ITIL methodology and Microsoft PowerShell will be an asset
- Good English verbal as well as written
- Eager to learn new technologies
- Positive, can do attitude and ability to work with in a team
- Strong communication skills
- Ability to cope with stress and workload
Our offer
- Full time job, stability of employment
- Competitive salary package
- Benefit package
- Private medical healthcare
- Friendly working atmosphere in a dynamic international and multi-cultural team
Please send you CV using the 'Apply' button on the right side of this job offer.
For more information about Stefanini, please have a look at our website: www.stefanini.com
