Customer Service Specialist with German-Logistics
Kraków Customer Service Specialist with German-Logistics
Kraków
NR REF.: 1129310
Your new company
For our Client, a leader in the consumer goods industry we are looking for candidates who speak German and English! You have a chance to join a team in Katowice in OtC department.
Your responsibilities:
What you'll need to succeed
What you'll get in return
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Kraków
NR REF.: 1129310
Your new company
For our Client, a leader in the consumer goods industry we are looking for candidates who speak German and English! You have a chance to join a team in Katowice in OtC department.
Your responsibilities:
- Operational tasks related to order processing in the SAP system (Client provides SAP training)
- Care for the correctness of data provided by customers, identification and explanation of possible discrepancies
- Daily communication in German, ongoing response to customer inquiries to improve the quality of order handling
- Systematic monitoring and resolving of inquiries regarding orders
- Providing support to the company's clients in order to cash process
- Monitoring the accuracy of the order processing process in order to achieve the assumed performance indicators
What you'll need to succeed
- Very good command of German and English (at least B2+ level)
- Excellent communication and interpersonal skills
- Previous experience in customer service and Excel knowledge will be a big plus
What you'll get in return
- Work in a multicultural environment
- An attractive benefit package, including health care insurance, life insurance, retirement plan, Multisport.
- Great development opportunities and clear impressive career paths
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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