Customer Service Specialist - German Speaker
Kraków Customer Service Specialist - German Speaker
Kraków
NR REF.: 1083665
Your new company
For our Client, London and Krakow-based digital company focused on lowering the cost of international money transfers by bringing them on-line and to mobile, we are currently looking for Customer Service Specialist.
Your new role
While working as this role, you will be responsible for providing excellent customer service via phone and email. That includes: troubleshoot and work with the Operation team to resolve customer issues, convert new customers coming in via inbound calls, emails and social media channels, work towards improving our digital products and our portfolio partner companies.
What you'll need to succeed
We are looking for Candidates with fluency in both spoken and written English and German. What is more, you need to be a people-oriented person, happy to talk to customers. Excellent written and telephone manner, customer focus and computer literate are also required. We are looking for both – experienced Candidates with 1-2 years’ work experience in customer – related field as well as fresh graduates who are ready to start careersin international company with lots of development opportunities.
What you'll get in return
Our Client offers competitive salary, stable work conditions and opportunity to develop within well-known organization. There is possibility to work part-time (4 days per week). Please do not hesitate to contact us regarding any questions you may have.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Kraków
NR REF.: 1083665
Your new company
For our Client, London and Krakow-based digital company focused on lowering the cost of international money transfers by bringing them on-line and to mobile, we are currently looking for Customer Service Specialist.
Your new role
While working as this role, you will be responsible for providing excellent customer service via phone and email. That includes: troubleshoot and work with the Operation team to resolve customer issues, convert new customers coming in via inbound calls, emails and social media channels, work towards improving our digital products and our portfolio partner companies.
What you'll need to succeed
We are looking for Candidates with fluency in both spoken and written English and German. What is more, you need to be a people-oriented person, happy to talk to customers. Excellent written and telephone manner, customer focus and computer literate are also required. We are looking for both – experienced Candidates with 1-2 years’ work experience in customer – related field as well as fresh graduates who are ready to start careersin international company with lots of development opportunities.
What you'll get in return
Our Client offers competitive salary, stable work conditions and opportunity to develop within well-known organization. There is possibility to work part-time (4 days per week). Please do not hesitate to contact us regarding any questions you may have.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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