Customer Service Consultant with Italian
Poznań Customer Service Consultant with Italian
Poznań
NR REF.: 1120490
For our Client, global customer service, located in the Andersia Tower in Poznań, we are looking Italian and English speakers for the position of Customer Service Consultant.
Your responsibilities will be:
We require:
Our Client offers good benefit package (sports card, private medical healthcare and more), competitive salary and working with great team that will provide you friendly atmosphere at work and opportunity to develop your skills.
Poznań
NR REF.: 1120490
For our Client, global customer service, located in the Andersia Tower in Poznań, we are looking Italian and English speakers for the position of Customer Service Consultant.
Your responsibilities will be:
- Processing of customer orders with a high level of accuracy ensuring product availability and managing order transportation.
- Understanding specific customer needs from packing requirements through to transportation and lead time management.
- Management of any customer returns.
- Ensuring accurate customer profiles are maintained on database.
- Proactive customer engagement. For example, managing expectations on product availability, delivery times and delays and dealing with issues related to sales over forecast.
- Respond to all customer queries and complaints within agreed response times.
We require:
- Ability to speak Polish, English and Italian
- Order management experience and client interaction experience
- Highly developed IT skills and proficient with Microsoft Office tools
Our Client offers good benefit package (sports card, private medical healthcare and more), competitive salary and working with great team that will provide you friendly atmosphere at work and opportunity to develop your skills.
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
