For our Client, a rapidly developing global company, we are currently looking for experienced Candidates who want to join an international business to hold a position of:
Customer Service Agent with French/Italian (SAP user)
Salary: attractive
Ref. no 16329/ 0
Responsibilities:
• acting as a first point of contact for both internal and external Clients,
• resolving variety of requests received via all mediums (phone, email, fax) according to agreed service levels and standards,
• providing aid and assisting Customers with all issues that may arise,
• working across multiple brands and building up knowledge and experience in each to offer consistent service delivery across the group,
• supporting team mates who work in other brands, to ensure that we work as one team to achieve set targets.
Requirements:
• very good command of English(B2) and Italian/French (B2),
• previous experience in Customer Care area necessary,
• knowledge of SAP,
• high level of communication skills,
• ability to work under time pressure,
• desire to work in an international and rapidly developing company.
The offer:
• dynamic work in an international environment,
• professional development in a growing business,
• competitive benefits package,
• fully refunded language courses,
• opportunities of internal promotions in new structures.
