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Customer Service Administrator with French and English

ArjoHuntleigh Polska Sp. z o.o.

Komorniki k. Poznań, wielkopolskie

Opis stanowiska pracy

Together we can change a lot

Arjo is a globally minded company with a Swedish heritage, where a thriving international environment is driven by Swedish leadership culture. As a company that puts people at the heart of everything we do, Arjo employees are our partners in our mission to improve lives.

Explore challenging and rewarding careers in a wide range of specialties across our global network.

Customer Service Administrator with French and English

Workplace: Komorniki /Poznań

 

As a Customer Service Administrator you will be responsible for:

  • Effectively managing any complaints submission
  • Handling complaints entry in a timely and uniform manner
  • Participating in projects to improve processes in order to reduce the likelihood of non-compliance and complaints occurrence
  • Provide feedback regarding the complaint resolution and preparing complaints trending
  • Build the culture of reporting complaints and the need for high quality data to assist in improving products.
  • Supporting the local Sales and Service Units in complaints management, CAPA and non-conformity process

 

Ideal candidate:

  • At least Bachelor Degree
  • Min. 1 years of professional experience in customer service or complaints or administration area, preferably in international environment
  • Very good communication skills in French (written and oral – B2/C1) and English (written and oral B2)
  • Good troubleshooting skills
  • Strong interpersonal and communication skills
  • Ability to work under time pressure
  • Good attention to details
  • Willingness to business travel

 

What we offer:

  • Possibility to achieve annual bonus equal to the monthly salary, paid at the end of the calendar year
  • Comprehensive onboarding
  • Work in a modern international company with high work standards
  • Social benefits e.g. Multisport, Private Medical Care, Life Assurance, Occasional Vouchers, Co-financing for vacations, Help for people in particularly difficult family and material conditions
  • Free transport from Poznań, Kościan, Śrem
  • Possibility to achieve material and financial prize for reported improvements ideas

 

To be succeed in the Customer Service Administrator position, patient, precision and being well organized will be needed.

Send your application until the end of May 2018.

Everything we do - we do with people in mind. Our motivation lies in the needs and challenges our customers face, and our driving force is our people, who care about creating the best possible outcomes for our customers.

For those with a passion to improve outcomes for others, a rewarding career at Arjo awaits. We look forward to receiving your application!

Prezentacja firmy

ArjoHuntleigh oferuje szeroki zakres zintegrowanych rozwiązań w z... Rozwiń

Dodatkowe informacje

Ostatnia aktualizacja:
14/05/2018
Wymiar etatu:
Pełny etat
Rodzaj umowy:
Na czas nieokreślony
Liczba wakatów:
1
Min. doświadczenie:
1 rok
Min. wykształcenie:
Wyższe licencjackie
Branża / kategoria:
Praca Obsługa klienta, Praca Administracja biurowa, Praca Doradztwo / Konsulting, Praca Call Center / Telemarketing

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