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customer representatives with foreign languages

Randstad Polska Sp. z o.o.

Zabierzów/Kraków, małopolskie

Randstad Polska is a leading multi-specialist recruitment consultancy in Poland.

For our Client, well-known Shared Service Center, we are looking for:

customer representatives with foreign languages

Ref. no: 41098
Permanent job
Location: Zabierzów/Kraków

Responsibilities:
  • work in a consultative and supportive manner with stakeholders to manage their business needs
  • receives and processes requests and enters and updates data in computer systems
  • receives and responds to enquiries related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, communications
  • resolves customer claims and complaints fairly and effectively in a diplomatic manner to satisfy customer needs
  • maintains contact management database by entering information
  • protects personal database & applies all legal requirements in regard to personal data protection

Requirements:
  • Bachelor degree or higher
  • advanced (min. B2) knowledge of English
  • fluent knowledge one of the language: Slovenian, Bulgarian, Hungarian, Romanian, Czech (native), French, Italian, Greek, Latvian, Lithuanian, Danish, Finnish
  • fluent knowledge one of the European languages 
  • enthusiastic approach to team work and focus on internal and external customers
  • knowledge of MS Office applications, especially Excel and PowerPoint
  • first working experience will be a huge asset for us

Benefits:
  • young&dynamic environment with great atmosphere, passion and engagement
  • benefit package, including insurance, medical care and Multisport card
  • attractive salary

Pursuant to the law, Randstad does not charge the candidates for participation in the recruitment processes.

Recruitment agency (license no 47)

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