Randstad Polska is a leading multi-specialist recruitment consultancy in Poland.

Our client, global company we are seeking the best candidates for the position of:

Customer Care

Ref. no: 40472
Permanent job
Location: Ostrava

Responsibilities:
  • Direct communication with customers/clients by phone and by e-mail (passive customer service line)
  • Providing support – administration, information, registration insurance claims
  • Manage client data in ERP system
  • Communication with company partners and suppliers
  • Communication with other department 

Requirements:
  • Completed secondary education
  • Experience within administration, help/service desk etc.  is an advantage
  • General IT flair and experienced in using MS Office, especially Excel
  • English at an B1 level
  • Excellent communication skills
  • Open and dynamic person having empathy and positive approach
  • Negotiation skills, precis
  • Team player

Benefits:
  • Work with reputable multinational company
  • Financial evaluation
  • Company benefits (meal vouchers, additional week of vacation, corporate events etc.)
  • Communication in a foreign language
  • The opportunity for career growth
  • Salary17 – 18.000 brutto czk per month
  • Bonuses – 15% after probation period/monthly
  • Relocation package – in negotiations

Pursuant to the law, Randstad does not charge the candidates for participation in the recruitment processes.

Recruitment agency (license no 47)

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