Randstad Polska is a leading multi-specialist recruitment consultancy in Poland.
Our client, global company we are seeking the best candidates for the position of:
Customer Care
Ref. no: 40472Permanent job
Location: Ostrava
Responsibilities:
- Direct communication with customers/clients by phone and by e-mail (passive customer service line)
- Providing support – administration, information, registration insurance claims
- Manage client data in ERP system
- Communication with company partners and suppliers
- Communication with other department
Requirements:
- Completed secondary education
- Experience within administration, help/service desk etc. is an advantage
- General IT flair and experienced in using MS Office, especially Excel
- English at an B1 level
- Excellent communication skills
- Open and dynamic person having empathy and positive approach
- Negotiation skills, precis
- Team player
Benefits:
- Work with reputable multinational company
- Financial evaluation
- Company benefits (meal vouchers, additional week of vacation, corporate events etc.)
- Communication in a foreign language
- The opportunity for career growth
- Salary - 17 – 18.000 brutto czk per month
- Bonuses – 15% after probation period/monthly
- Relocation package – in negotiations