Opis stanowiska pracy
Smart Helpline, an International Company located in Kraków, Poland, serves Corporate Clients and Travel Agencies globally. We redefine managed travel through a combination of traditional and nontraditional strategies that provide hard-dollar savings, reporting, uncompromised service, reliability and transforming travel technologies to our clients who range from small businesses to multinational companies.
We are currently looking for candidates for the position of:
Corporate & Business Travel Agent
Workplace: whole Poland
If you are an experienced Business Travel Agent willing to achieve more than you have right now, don’t wait too long, join us!
We’re looking for people with ability to provide exceptional customer service while working in a fast-paced environment.
If you have high level of commitment to one's own continuous growth and development, you are the one, that we are looking for.
If you are highly organized, with excellent attention to detail, and able to meet deadlines – the job is for you!
Responsibilities:
- Process reservation for air, hotel and car booking, issue tickets, invoices and emails to the client through Sabre and/or Worldspan – other system if needed
- Create and complete PNRs for Travel agencies and corporate clients bookings
- Contact to corporate clients
- Support to the other agents
- Provide consulting by phone and email
Requirements:
- At least 3-4 years of experience as global business travel agent
- Experienced in ticketing, file finishing, queues, vendor contracts, refunds, exchanges and voids
- Fluent English, spoken and written is a must
- Other European languages: Italian/ Spanish/ German will be an advantage
- Multi GDSs knowledge will be an advantage
- Excellent customer service skills, with passion to serve the clients
- Excellent relationship skills, accurate, with strong time management skills
- Attention to a details and work well in a high volume, fast paced environment
- Able to work independently without management oversight if necessary
We offer:
- Interesting full-time position in International Environment
- Attractive salary adequate to the experience and skills
- Pleasant family like atmosphere
- Opportunity to work from home after professional training
We invite all candidates with suitable skills to send us CV in English (with photo).
Wymagania
Please include the following statement in your application: "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)".
Prezentacja firmy
Smart Helpline is the culmination of 35 years of experience of it...
Smart Helpline is the culmination of 35 years of experience of its Chairman, Dov Kagan. Throughout his career Mr. Kagan’s he formed extensive consolidator relationships throughout the world and refined domestic and international faring strategies. This has made his multinational corporate travel management company an expert in the industry. When franchises of the largest TMC’s started seeking his team’s help with international itineraries, he knew there was a need for a top-notch international fare desk specifically designed with travel agents and agencies as the end users.
Although online sites have emerged in recent years with the ability to search consolidator fares and low-cost carrier fares, there is currently no online site that can replace the comprehensive knowledge and creativity of global airfare experts. Smart Helpline was created to fill the gap by providing comprehensive global airfare analysis.
Where consolidator and consolidator online booking sites stop, Smart Helpline is just starting. For cost comparison quotes, we’ll leave no stone unturned in our global search for the best fare that meets your clients’ needs. When repricing a ticket, we’ll perform an in depth search to beat your ticketed fare within the 24 hour voiding period.
Our performance based business model promotes the highest degree of savings for our clients. Quite simply, we don’t get paid unless we save!
Rozwiń
Dodatkowe informacje
- Ostatnia aktualizacja:
- 18/11/2014
- Wymiar etatu:
- Pełny etat
- Rodzaj umowy:
- Na czas nieokreślony
- Liczba wakatów:
- 1
- Min. doświadczenie:
- Od 3 do 5 lat
- Min. wykształcenie:
- Wyższe licencjackie
- Branża / kategoria:
- Praca Praca w hotelu / Turystyka, Praca Sprzedaż - Account Management, Praca Obsługa klienta
