Contact Centre Supervisor/Team Leader

•    Providing high level of Customer Service by dealing with different problems connected with CS e.g. client’s queries, possible complaints, changes, cancellations etc.,
•    Managing the team in an effective way by ensuring that the highest level of customer service is achieved by all team members,
•    Coaching and mentoring customer care team,
•    Leading, developing and motivating the team in order to deliver outstanding customer service on every contact,

•    Min. 1 year on a similar position
•    Previous experience in Customer Service area (min.2 years)
•    Fluent English and German
•    University degree
•    Very good interpersonal and communication skills
•    Ability to adapt to changes
•    Ability to work to deadlines

We offer a unique chance to work in an international company known for its employee friendly attitude and a healthy balance between work and fun. Additionally we offer:

•    Possibility of working in a multinational, dynamic environment
•    Chance to develop within the company
•    Competitive salary and bonuses package


If the above sounds appealing for you, do not wait any longer and send us your application .