Cloud Operations Engineer
Our client is a leading provider of enterprise applications empowering people in service organizations. For Customer Support team in Wroclaw, Poland we are looking for a Cloud Operations Engineers who handles support requests and provides customers with a solution, workaround or action plan in their usage of our business software.
Your tasks:
• Monitoring the progress of each problem
• Identifying opportunities for service improvement
• Examining support requests and provide customers with a solution, work around or action plan
• Using your problem-solving skills in order to come up with the best business solution for your customer
• You will be responsible for your own personal development plan
We offer:
• Stable employment and an attractive salary
• Private medical care, Multisport, lunch cards
• Integration events and sport
• Participation in the development of one of the best ERP solutions in the world
• Office in a city centre
Requirements:
• Technical knowledge of Windows operating systems
• Strong technical knowledge and working experience of SQL Server and/or Oracle database platforms
• Knowledge of networking
• Problem-solving and communication skills
• It would be nice, if you have technical knowledge of VMS and RDBMS, and experience in an IT support capacity
Tap.Talent to zespół składający się z wysokiej klasy kadry menadż... Rozwiń
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