Client Implementations Specialist (Project Manager)
Wrocław Client Implementations Specialist (Project Manager)
Wrocław
NR REF.: 1119741
Client On-Boarding - accountable for the delivery of the client on-boarding, including activities:
Technology and Process Change - Project manage prioritised global projectsClient Change – Project manage significant (usually regional) client change including:
What we can offer you:
Qualifications
Requirements:
Technical Skills, Knowledge, Experience, Qualifications
Essential:
Desirable:
Wrocław
NR REF.: 1119741
Client On-Boarding - accountable for the delivery of the client on-boarding, including activities:
- Manage the client conversion process for Global Risk Solutions clients from point of sale to the handover of implemented services to a GRS Consultant and the operations team.
- Main contact for all non-commercial items during client implementation phase.
- Manage off boarding of clients from GRS CSD products and services
- Own and maintain relevant project documents, including scope documents, project dashboards and CAIR logs. Ensure sign-off of project scope and closure documents are obtained from clients and other stakeholders
- Effectively manage project scope creep and ensure any non-standard process is monitored and tracked in-line with BNY Mellon’s managing risk guidelines
- Form and work with a team for each project, agree tasks with target dates, monitor progress against plan
- Arrange and chair internal and external project update meetings, tracking tasks, assigning actions and documenting them
- Find resolution to any obstacles blocking the smooth and successful completion of projects
- Provide updates to all stakeholders including clients, project team members and senior management
- Work closely with clients, consultants, Product Specialists, Relationship Managers (RMs), GRS Consultants, Investment Accounting and Global Operations within BNYM Asset Servicing and Technology to ensure a smooth process
- Work closely with Product Management group, provide product development input, generate ideas and provide market requirement feedback
- Maintain an up-to-date knowledge of industry developments and competitor products
- May be required to participate in pre/post sales workshops to explain the conversion process of GRS services
Technology and Process Change - Project manage prioritised global projectsClient Change – Project manage significant (usually regional) client change including:
- Client restructuring
- Implementation of new services
What we can offer you:
- Full time contract of employment
- Competitive salary
- Health & Life Insurance
- Multisport card / Cinema Tickets / Nursery subsidiary
- Pension scheme
- Excellent opportunities for training, growth and professional development
- Opportunities to engage in diverse projects due to growth of business migrations
- A multitude of opportunities to get involved in additional charity projects
- A collaborative culture and great teams
Qualifications
Requirements:
Technical Skills, Knowledge, Experience, Qualifications
Essential:
- Project management experience
- Experienced at building close relationships with peers and senior stakeholders
- Experience of working in a customer focused environment with strong client facing skill
Desirable:
- Understanding of Performance and Risk industry and Global Risk Solutions client base
- Working knowledge of Global Risk Solutions products, services and platforms.
- MS Project skills advantageous
- Relevant Professional qualifications advantageous: (e.g. PRINCE2, PMI)
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
