Adecco Poland Sp. z o.o. belongs to Adecco Group - the world's leading provider of HR solutions, we have a network of 5,100 branches, in over 60 countries and territories around the world. We have been present in Poland since 1994. In 2018, work through Adecco Poland found nearly 52 000 people. Adecco Poland Sp. z o.o. is an Employment Agency (Certificate No. 364).
Aktualnie dla naszego Klienta poszukujemy:
Business Travel Consultant - Medior, Senior
Miejsce pracy: Diemen, The Hauge, Eindhoven
Responsibilities:
- Customer service responsibility dealing with international clients on a daily basis
- Booking all modes of transportation, including flights, hotels and ground transport, according to customer needs
- Efficient and meticulous customer service when customers modify their travel arrangements
- Providing 24/7 customer assistance in emergency situations
- Maintaining an exceptional business relationship with the customer, tailoring trips to their needs whilst advising and making suggestions to select the best products and suppliers for the most economical costs
- Full use of Sabre, Galileo and Amadeus global reservation systems (GDS)
Qualifications
Skills you should have:
- Excellent command of English and Dutch
- Additional languages such as Italian/German/French/Spanish/Polish are a plus
- 3+ years of experience in business travel industry
- GDS knowledge: (preferably Galileo, Amadeus or Sabre)
- Tourism or customer service background
- Outstanding communication skills
- Openness and willingness to work with a customers at any level
- Full commitment and engagement whilst training and when the role commences
- Motivated to learn as full training will be provided
- Ability to handle multi-cultural sometimes multi-lingual clientele
- Problem solver & results-driven
- Influence and diplomacy
- Proficiency in technology to research options and to complete process requirements
We Offer:
- A stable work environment in an international company, the market leader in travel management
- Full-time employment contract
- An interesting and varied role with the use of foreign languages on a daily basis
- Benefit package: Competitive salary, pension, 8% holidays allowance, 25 + 6.5 ATV holidays a year
- A professional training course at the start of the employment and a personal development plan
- The possibility to develop and grow in a global corporation
Numer referencyjny: 27/09/2018/ARC/AZ
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
