Applications Support Specialist
Warszawa Applications Support Specialist
Warszawa
NR REF.: 1121198
IT Service Desk Specialist
Hays IT Contracting is an up-to-date B2B form of employment for IT specialists with innovate and developmental projects for TOP Clients close at hand.
For our Client we are currently looking for qualified Candidates for the position of:
Applications Support Specialist
This is a full-time opportunity with benefits
Location: Warsaw - Ursynow
You will:
•Provide customer support for internal users: hardware, and software, from point of initial customer contact through problem resolution
•Use the Helpdesk system to document incoming telephone, voicemail, and e-mail support calls.
•Resolve problems creatively using technology
•Skilled in applying a variety of triage and analysis techniques
Requirements:
• Excellent IT problem solving skills and knowledge of troubleshooting tools
• At least 2 years of experience on a similar position
• Very good knowledge of English
• Ability to troubleshoot, test, repair and service technical equipment
• Ability to work flexible shifts and to adapt to changing work schedules, provide assistance on-call when necessary
• Demonstrated outstanding customer service skills
• Demonstrated telephone etiquette skills
Our offer:
• Competitive rate
• Possibilities: variety of projects to participate in development, working closely with big brands
• Fast learning opportunities
• Preferential conditions for benefits: medical and sport package
Warszawa
NR REF.: 1121198
IT Service Desk Specialist
Hays IT Contracting is an up-to-date B2B form of employment for IT specialists with innovate and developmental projects for TOP Clients close at hand.
For our Client we are currently looking for qualified Candidates for the position of:
Applications Support Specialist
This is a full-time opportunity with benefits
Location: Warsaw - Ursynow
You will:
•Provide customer support for internal users: hardware, and software, from point of initial customer contact through problem resolution
•Use the Helpdesk system to document incoming telephone, voicemail, and e-mail support calls.
•Resolve problems creatively using technology
•Skilled in applying a variety of triage and analysis techniques
Requirements:
• Excellent IT problem solving skills and knowledge of troubleshooting tools
• At least 2 years of experience on a similar position
• Very good knowledge of English
• Ability to troubleshoot, test, repair and service technical equipment
• Ability to work flexible shifts and to adapt to changing work schedules, provide assistance on-call when necessary
• Demonstrated outstanding customer service skills
• Demonstrated telephone etiquette skills
Our offer:
• Competitive rate
• Possibilities: variety of projects to participate in development, working closely with big brands
• Fast learning opportunities
• Preferential conditions for benefits: medical and sport package
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
