Spanish Customer Service Representative

Prezentacja firmy

Elavon Merchant Services - Lokalizacja: Warszawa ; Ilość pracowników: 230 - http://www.elavon.com

Opis stanowiska pracy

The major accountabilities of this position include:

• Providing high quality customer service by responding to telephone inquiries, requests and problems;
• Answering calls in Spanish on a variety of products and services;
• Using thorough knowledge of products, services, rates, terms, fees, applicable regulations and systems and procedures;

Identifying and eliminating processing errors within the department.

We offer excellent package including employment agreement, professional trainings, self development possibility, highly professional environment and high standards of work.

Wymagania

Requirements:• Fluency in Spanish (native speakers are welcome) and very good knowledge of English;• Excellent communication and interpersonal skills;• Good keyboard and PC skills;• Fully flexible schedule (it is shift work including night shifts).

Informacje dodatkowe

Wykształcenie: Średnie ogólnokształcące
Minimalne doświadczenie: Bez doświadczenia
Gotowość do częstych podróży służbowych: Wysoka
Miejsce zamieszkania: Polska
Pozwolenie na pracę: Polska
Dział: Call Centre